Lessons in Consumer Trust: Airbnb
Lessons in Consumer Trust: Airbnb
Airbnb – everyone’s favorite way to travel like a local. The idea of Airbnb started when Joe Gebbia and Brian Chesky decided to rent out an air mattress in their living room to make a little extra cash. This small idea exploded into the monolith we see today – a company that has the hospitality industry shaking in their boots.
On their expansive lists of rentals...